FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Yes, all properties are open 24 hours a day.
We regret to inform you that no pets are allowed in any of our properties.
Unfortunately, none of our properties have parking facilities, but free public parking is generally available in the surrounding streets.
Yes, please contact our sales team at [email protected] for a special group quotation for any of our properties.
Each room has two international sockets.
All rooms have a safe which can be used free of charge.
Wi-Fi is offered free of charge in all rooms and public areas of all our properties.
All rooms are equipped with a hairdryer.
All major credit cards are accepted as well as cash payment.
A doctor is on call and can be arranged to visit any of the properties at an additional charge.
All rooms are equipped with linens and towels. Rooms are cleaned daily from 9:00 AM to 5:00 PM and sanitized before arrival. Towels are changed daily and linens are changed every three days.
All our properties are non-smoking and smoking is only allowed outside.
Yes, all rooms have a tray/kettle which is replenished free of charge. A complimentary bottle of water is also provided in all rooms daily.
115 The Strand Hotel & Suites
FREQUENTLY ASKED QUESTIONS
Yes, reception is open 24/7 and you can call or visit at any time. To contact reception from your room, please dial 1000. For external calls, please contact +356 2016 5100.
Yes, we provide free luggage storage.
The Gzira Health Center is less than 5 minutes away on foot.
You can take a direct bus from the airport to Gzira (bus No. X2). The nearest bus stop to the hotel is called 'Ponsonby'.
Our restaurant, Grana Trattoria, is open daily for dinner from 6:30 PM to 10:30 PM, and all our guests receive a 10% discount on the menu.
All rooms are equipped with an iron and ironing board.
If you have booked an executive room or a sea view room, you will have a balcony.
In addition to the room amenities, all guests who have booked an executive room receive breakfast served at Seasons - our executive lounge on the 9th floor.
Check-in is from 2:00 PM at 115 The Strand Hotel, while check-out is any time until 11:00 AM. For early check-in or late check-out, please contact reception to check availability and any applicable charges.
115 The Strand Hotel has an ATM just outside, and the nearest branch is about 5 minutes away.
The hotel is approximately 10 km from the airport. Please contact our reception team at [email protected] to book your airport transfer.
A continental breakfast buffet is served at 115 The Strand from 7:00 AM to 10:30 AM.
We have rooms accessible for people with reduced mobility. Please contact our reservation team at [email protected] if a booking needs to be made accordingly.
The only rooms that offer a harbour view are the standard room with sea view and the family suite with sea view.
Ice machines are located on the 3rd and 6th floors of the hotel. 115 The Strand has a wellness center on the 8th floor open from 9:00 AM to 8:00 PM daily and can be used free of charge by all guests. The wellness center has a small indoor pool as well as a sauna and steam room. We also have a rooftop terrace with a sunbathing area and jacuzzi on the 10th floor open from 9:00 AM to 8:00 PM daily. All guests receive free access to the Aqualuna Lido which is located just across from the hotel.
The Cumberland Valletta
FREQUENTLY ASKED QUESTIONS
Yes, The Cumberland Hotel reception is open 24/7 and you can call or visit at any time. To contact reception from your room, please dial 2000. For external calls, please contact +356 2016 5200.
Yes, we provide free luggage storage.
The hotel is approximately 10 km from the airport. Please contact our reception team at [email protected] to book your airport transfer.
All rooms are equipped with a stocked minibar, Nespresso machine, bathrobes, and slippers.
Check-in time is from 2:00 PM while check-out time is any time until 12:00 PM. For early check-in or late check-out, please contact reception to check availability and any applicable charges.
The nearest branch is located on the main street, just a few minutes' walk away.
À la carte breakfast is served in our restaurant from 7:00 AM to 11:00 AM.
An ironing board and iron are available in your room.
The Cumberland has a beautiful rooftop terrace with a pool open daily from 9:00 AM to 8:00 PM.
Urban Rooms
FREQUENTLY ASKED QUESTIONS
Urban Rooms does not have a reception desk however a 24hr reception and check-in is offered at our property, 115 The Strand Hotel & Suites which is just 100m away. You may call or visit at any time. To contact Reception from your room kindly dial 1000. If it is an outside call kindly contact +356 2016 5 100.
Luggage storage service is available at 115 The Strand Hotel & Suites (100m away).
All rooms include breakfast. Breakfast is served daily from 07:00 to 10:30 at Grana restaurant, which is located opposite Urban Rooms (20m away).
Grana Trattoria is open daily for dinner and is located just opposite Urban Rooms (20m away).
Urban Rooms has a shared kitchen on the 6th floor as well as a rooftop terrace for sunbathing. These are open daily from 09:00 to 20:00 and can be used free of charge by all guests of the establishment.
All Deluxe and Family rooms are equipped with a Nespresso machine, ironing board and iron, hairdryer, and complimentary toiletries.
The hotel is approximately 10 km from the airport. Please contact us directly if you would like to book your airport transfers at [email protected].
You can take a direct bus from the airport to Gzira (bus No. X2). The nearest bus stop to the hotel is called "Ponsonby".
Check-in time is from 2:00 PM, while check-out time is until 11:00 AM. For early check-in or late check-out, please contact us directly to check availability and any applicable charges. Check-in and check-out are done at 115 The Strand Hotel & Suites (100m away).
Urban Rooms is not a seafront property and none of the rooms have a sea view. All rooms have a window or balcony overlooking the street below.
Strand Suites
FREQUENTLY ASKED QUESTIONS
Yes, reception is open 24/7 and you can call or visit at any time. To contact reception from your room, please dial 4000. For external calls, please contact +356 2016 5400.
Check-in time at Strand Suites is from 2:00 PM, while check-out time is until 11:00 AM. For early check-in or late check-out, please contact us directly at [email protected] to check availability and any applicable charges.
Strand Suites does not include breakfast. However, breakfast can be added to your booking for an additional €6.50 per person per day and is served at 115 The Strand Hotel & Suites (150m away).
Grana Trattoria is open daily for dinner and is located at 115 The Strand Hotel & Suites (150m away). It offers an à la carte menu featuring Mediterranean/Italian cuisine.
Strand Suites are not seafront properties and none of the rooms have sea views. All rooms have a balcony overlooking the street below.
The hotel is approximately 10 km from the airport. Please contact us directly if you would like to book your airport transfers at [email protected].
There is a direct bus from the airport to Gzira (bus No. X2). The nearest bus stop to the hotel is called "Ponsonby".
Strand Suites offers a mix of Deluxe rooms, Family rooms and One-bedroom apartments.
The Regional Hotel
FREQUENTLY ASKED QUESTIONS
Yes, our reception will be open 24 hours a day, 7 days a week. Until the hotel opens, you can call us at +356 2016 5100 for all the information you may require.
Yes, the hotel will provide complimentary luggage storage service.
The Gzira Health Center is less than a 5-minute walk away.
You can take a direct bus from the airport to Gzira (Bus No. X2). The nearest bus stop to the hotel is 'Ponsonby'.
Check-in at The Regional Hotel will be from 2:00 PM, while check-out will be until 11:00 AM. For early check-in or late check-out, you would need to contact reception to check availability and any applicable charges.
There are several banks and ATMs within a 5-minute walking distance from the hotel.
The hotel is approximately 10 km from the airport. Airport transfer would be also available at a charge.
The hotel will offer a bed & breakfast service. Our continental breakfast buffet will be served from 7:00 AM to 10:30 AM.
Yes, some rooms will be specially designed for guests with reduced mobility. Please contact our reservation team when making your booking to ensure appropriate accommodation.
Our hotel offers extensive facilities for your comfort:
• A Wellness Centre featuring an indoor pool and sauna
• A fully-equipped gym with modern fitness equipment
• A rooftop pool area
• Ice machines available on designated floors
• Complimentary access to Aqualuna Lido for all guests
• Iron and ironing board in all rooms
Superior rooms come with a terrace. Please specify your preference when booking.
We offer three room categories:
The hotel will offer 3 room categories as following: Standard Rooms, Superior Rooms with terrace, Family Rooms.
Lettre d'information
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