General Questions
FREQUENT QUESTIONS
Yes, all properties are open 24hrs daily. For Urban Rooms kindly check-in to 115 The Strand Hotel less than 100m away.
We regret to inform you that no pets are allowed in any of our properties.
Unfortunately, none of our properties have a parking area however free public parking is usually available in the surrounding streets.
Yes, kindly contact our sales team on [email protected] to get a special group quote for any of our properties.
YEach room has two universal sockets and USB ports so an adaptor should not be needed.
All rooms have a safe which can be used free of charge.
Wi-Fi is offered free of charge in all rooms and public areas in all our properties.
All rooms are provided with a hairdryer.
All major credit cards are accepted as well as cash payment. Payment is needed on check-in at all of our properties unless the booking is pre-paid.
A doctor is on call and can be arranged to visit any of the properties at a charge.
All rooms are provided with linen and towels. Rooms are cleaned daily between 09:00 until 17:00 and sanitised prior to arrival. Towels are changed daily, and linen is changed every three days.
All our properties are non-smoking, and smoking is only permitted in outside areas.
Yes, all rooms have tea and coffee making facilities which are replenished free of charge.
115 The Strand Hotel & Suites
Yes, the Front Desk is open 24/7 and you may call or visit at any time. To contact Reception from your room kindly dial 1000. If it is an outside call kindly contact +356 2016 5 100
Yes, we do provide luggage storage free of charge.
The Gzira Health Centre is less than 5 minutes on foot.
You may catch a direct bus from the Airport – Gzira (bus no X2). The closest stop to the hotel is called ‘Ponsonby’.
Our restaurant, Grana Trattoria, is open daily for dinner from 18:30 until 22:30 and all our guests get 10% off the menu.
All rooms have an iron and ironing board.
If you have booked a Superior Room or a Sea View Room, you will have a balcony.
Check-in time is from 14:00 onward at 115 The Strand Hotel whilst check-out time is any time until 11:00am. For early check in or late check out, please contact our Front Desk for availability and possible charge.
115 The Strand Hotel has an ATM just outside and the closest branch is approximately 5 minutes away.
The hotel is approximately 10km away from the Airport. Kindly contact our front office team on [email protected] to book your airport transfer.
A continental buffet breakfast is served at 115 The Strand from 07:00 until 10:30. We have two breakfast areas open during the busier months.
We do have wheelchair accessible rooms. Kindly contact our reservations team on [email protected] should one need to be booked accordingly.
The only rooms that have a view of the sea and harbour are the Standard Room with Sea View and the Family Suite with Sea View.
Ice machines can be found on the 3rd and 6th floor of the hotel.
115 The Strand has a Wellness Centre on the 8th Floor open from 09:00 until 21:00 daily and can be used free of charge by all guests. The Wellness Centre has a small indoor pool as well as a sauna and steam room.
We also have a Roof Terrace with a tanning area and jacuzzi on the 10th Floor open from 09:00 until 21:00 daily.
All guests have complimentary access to Aqualuna Lido which is just opposite the hotel. Aqualuna is open daily from 08:00 until 18:00.
The Cumberland
FREQUENT QUESTIONS
Yes, the Front Desk at The Cumberland is open 24/7 and you may call or visit at any time. To contact Reception from your room kindly dial 2000. If it is an outside call kindly contact +356 2016 5200
Yes, we do provide luggage storage free of charge.
The hotel is approximately 10km away from the Airport. Kindly contact our front office team on [email protected] to book your airport transfer.
You may catch a direct bus from the Airport – Valletta (bus no X4). The closest stop to the hotel is called ‘Valletta 18’ which stops you outside the city gate. The Cumberland is approximately 8 minutes away on foot.
All rooms come with a stocked mini bar, Nespresso machine, hairdryer, branded amenities and bathrobes and slippers.
Check-in time is from 14:00 onward whilst check-out time is any time until 12:00pm. For early check in or late check out, please contact our Front Desk for availability and possible charge.
The closest branch is on the main street just a few minutes away on foot.
A La Carte Breakfast is served at our restaurant, Grana Cucina, from 07:00 until 10:30.
An ironing board and iron can be found in your room.
The Cumberland has beautiful roof terrace with an outdoor pool that is open daily from 09:00 until 21:00.
Urban Rooms
FREQUENT QUESTIONS
Urban Rooms does not have a reception desk however a 24hr reception and check-in is offered at our property, 115 The Strand Hotel & Suites which is less than100m away. You may call or visit at any time. To contact the Front Desk from your room kindly dial 1000. If it is an outside call kindly contact +356 2016 5 100.
Luggage storage is offered at 115 The Strand Hotel & Suites (100m away).
All rooms come with breakfast included. Breakfast is served every day from 07:00 until 10:30 at Grana Trattoria which is opposite Urban Rooms (20m away).
Grana Trattoria is open for dinner daily and found just opposite Urban Rooms (20m away). All guests have a 10% discount off the menu.
Urban Rooms has a shared kitchen on the 6th floor along with a roof terrace. This is open daily from 09:00 until 20:00 and can be used free of charge by all guests of the property.
You may also make use of the facilities offered at 115 The Strand and all guests have complimentary access to Aqualuna Lido which is open daily open from 08:00 until 18:00.
All superior and family rooms have a Nespresso machine, an ironing board and iron, hairdryer and complimentary toiletries.
The hotel is approximately 10km away from the airport. Kindly contact us directly should you wish to book your airport transfers on [email protected].
You may catch a direct bus from the Airport – Gzira (bus no X2). The closest stop to the hotel is called ‘Ponsonby’.
Check-in time is from 14:00 onward whilst check-out time is any time until 11:00am. For early check in or late check out, please contact us directly for availability and possible charge. Check-in and check-out are at 115 The Strand Hotel & Suites (100m away).
Urban Rooms is not a sea view property and none of the rooms have a sea view. All rooms have a window overlooking the street below.
Strand Suites
FREQUENT QUESTIONS
Yes, the Front Desk is open 24/7 and you may call or visit at any time. To contact Reception from your room kindly dial 4000. If it is an outside call kindly contact +356 2016 5 400
Check-in time is from 14:00 onward at Strand Suites whilst check-out time is any time until 11:00am. For early check in or late check out, please contact us directly on [email protected] for availability and possible charge.
Strand Suites does not have breakfast included. However breakfast can be added to your booking for a supplement of €6.50 per person per day and is served at 115 The Strand Hotel & Suites (150m away).
Grana Trattoria is open for dinner daily and found at 115 The Strand Hotel & Suites (150m away). It offers an A La Carte Menu with Mediterranean/Italian Cuisine. All guests have a 10% discount off the menu.
Strand Suites is not a sea view property and none of the rooms have a sea view. All rooms have a balcony overlooking the street or the back of the city.
The hotel is approximately 10km away from the airport. Kindly contact us directly should you wish to book your airport transfers on [email protected].
There is a direct bus from the Airport – Gzira (bus no X2). The closest stop to the hotel is called ‘Ponsonby’.
Strand Suites offers a mix of Deluxe Rooms, Family Rooms and Two Bedroom Suites.
All rooms are equipped with tea and coffee making facilities, a mini fridge, an iron and ironing board and a hairdryer.
Strand Suites has a rooftop terrace with an outside pool which is available seasonally.
All guests staying at Strand Suites can benefit from using the facilities offered at 115 The Strand Hotel & Suites and complimentary access to Aqualuna Lido.
REGIONAL HOTEL
FREQUENT QUESTIONS
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